Petition: Blocking Unwanted PMs & Spam (To Make Team a Better Place)

Dream, very good points. I agree with you that this is a problem. I think you may have better luck if you post to "Make Team Better",
http://teamsugar.com/group/31494 , and send a link afterwards from the post directly to Team. I stand behind you- you offer great ideas that could work to make this a 'happy place' again
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"We are not enemies, but friends. We must not be enemies. Though passion may have strained it must not break our bonds of affection." Abraham Lincoln

Grrrrrrrrrreat idea!!

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Hello Mr. President!!

Great idea! Is agree with sofi that you should move it to make team better

This is a good idea. Although you could always just delete unwanted PMs with out responding to them or replying.

i think it's a great idea.

um.... PUBLIC POST!!

I doubt they will go for the notification bit.

[This is a good idea. Although you could always just delete unwanted PMs with out responding to them or replying.]

The problem is -- some people just don't know when to give up!

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Hello Mr. President!!

I assume you're talking about the PM I sent you asking you nicely to clarify a point you made in a blog.
I was nice to you the entire time and you told me to shoot myself.

That is an appropriate response.

Anyways- I agree with adding this option. It seems like blocking users is a pretty simple option that most online communities already have.

[I doubt they will go for the notification bit.]

You get a notification or error message when you try to look at someone profile and they don't want you to. I have see it!

Plus error messages are standard in the industry -- it tells the user -- "hey the site isn't broken, but this is what happened."

When we give our clients website comps we include all graphic representations of error messages -- no stone is unturned -- every detail is planned to a "t".

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Hello Mr. President!!

Please stay on topic thanks -- I rather not air our dirty laundry -- although Id love to -- I rather not.

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Hello Mr. President!!

Whaaaaaa? We can block certain people from seeing our profiles on here!?

I just know in the past when things like this have been brought up they say is not 'friendly' etc.. I could see them *potentially* going for the block option but not so sure about the notification.

I'm pretty sure we can't block our profiles- Dream you may have clicked on a user's profile that's been removed or deleted.

That sounds more accurate PK

I agree!

I would love to block users on here, if we did that it would block their comments also? an ignore feature? that would be awesome.

I'd like to see a block user feature. I asked Team about it a while ago, but she suggested that I just report the comments.

Thanks everyone for offering your input here. We have the report feature on every piece of content on the site, so that if there is any content that breaks our Community Rules, you can simply report it directly to the Sugar staff. If you receive an inappropriate Private Message from another member, I urge you to just click report and not respond back to the member. We'll then handle the situation from there and you will not have to deal with any drama which is a win win situation for everyone.

The report feature is only helpful if the reports are actually dealt with. An ignore feature would put the power in the user's hands. It would also cut back on all the frustration directed towards TeamSugar regarding reports that we feel aren't handled appropriately.

I hear you, TeamSugar, but sometimes a PM isn't necessarily against the Community Rules. Sometimes we just don't want to hear from someone because we don't care for them!

It's a good idea, but is it really such an issue for a lot of us? I don't think I've ever gotten one unwanted or harassing PM.

I think it's a great idea - count me in.

Although so far I've been fortunate enough to not receive any nasty PMs.

I hear you Team -- but the gripe here is that just because you shake a finger at them doesn't get them to GO AWAY.

And Team -- there are some people that won't stand for it and they will speak out if constantly contacted. But when we speak out - we get reported when all were trying to do is get that person off our back. And I seriously doubt that you, team, goes back through the comments to actually look for the root of where the trouble started and actually punish them. I just don't see you going there.

Just like Sugar provided MySugar, allowing us to control the content we see in a make shift "homepage" -- I don't see how allowing us to have the power to CHOOSE who we don't converse with - privately. It's not that much different.

I also don't think it would break the harmony of this site at all - I think it will put the power in people's own hands of who they choose can contact them -- allowing for a more harmonious, conflict free user experience.

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Hello Mr. President!!

[It's a good idea, but is it really such an issue for a lot of us? I don't think I've ever gotten one unwanted or harassing PM.]

Just there are some people who have posted comments that were misunderstood and they received some hideous emails -- just over a misunderstanding. And this people doesn't usually cause trouble. I can think of one instance (from a mutual friend) that happened about a month ago.

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Hello Mr. President!!

"It's a good idea, but is it really such an issue for a lot of us? I don't think I've ever gotten one unwanted or harassing PM."

Neither have I come to think about it. But we are kind of asking for it now Jude, aren't we?

Team: I'd love to be able to block particular individuals completely, including their comments. From your point of view, it the software will accommodate it, it would probably make moderating easier.

Jude: I suspect that you don't get snarky e-mails because you're not a provocateur.

[Jude: I suspect that you don't get snarky e-mails because you're not a provocateur.]

So people who voice their opinion are asking for it -- nice!

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Hello Mr. President!!

"I suspect that you don't get snarky e-mails because you're not a provocateur."

Good point, Laine.

I don't care so much about the comments in public forms -- but privately -- what gives ANYONE the right to invade my private space.

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Hello Mr. President!!

Well, I don't think I've ever not voiced my opinion.

Anyway, it IS a good idea. I've always liked the forum concept of just being able to block specific posters whose stuff you know you don't want to read. I just said what I said because I feel like Team and the Sugar geeks probably give higher priority to suggestions that a lot of people get behind because a lot of people have had a problem with it.

Kas--yeah, we're asking for it

I have gotten PMs from random weirdos who think Sugar is a dating site. Now THAT bothers me. If I wanted that crap, I'd just make a MySpace page.

ok -- so the woman who gets beat is asking for it??
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Hello Mr. President!!

[I have gotten PMs from random weirdos who think Sugar is a dating site. Now THAT bothers me. If I wanted that crap, I'd just make a MySpace page.]

And that's what you would use the feature for -- SEE many uses

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Hello Mr. President!!

Well, Dream, if Team isn't going to give you the block option, I say just delete with out reading. It only takes a few seconds to delete from your inbox and obviously these people just want to get a response from you, right? Just ignore them and don't give them the satisfaction.

I don't get it - what's the group for then if all their going to do is shut down an idea??? Next time -- I just won't bother -- see this is what happens when you care -- which is why I usually don't bother to care.

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Hello Mr. President!!

I have to agree with Kas. And in Laine's defense, Dream, I don't think she was saying you were "asking for it" or that it's your fault--it's just that if one pushes people's buttons hard enough, eventually a few particularly mean ones will respond. Especially on the Internet. It's not your fault. No one should be attacking anyone else in PMs or anywhere else. It just happens, particularly if you voice opinions in a controversial manner.

It does really suck that people do that to you, and for that I'm sorry.

Team respond to some request. Have you ever tried the report feature?

"what's the group for then if all their going to do is shut down an idea?"

What do you mean?

Again, I think it's a good idea. I just don't know if it's going to be an idea that the Sugar team jumps on right away--they probably get a lot of suggestions every day and have to handle the ones a lot of people have put up first.

Sometimes people get those e-mails when they didn't really mean to push buttons.
I actually didn't even see the report comment for PMs until Team mentioned it here. Good to know.

Jude -- this isn't an response to receiving them -- I can totally handle myself - but I just rather not receive emailed from people I don't like -- I think thats a right.

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Hello Mr. President!!

[Team respond to some request. Have you ever tried the report feature?]

Sure I have -- and again wagging your finger at the person doesn't always work. They do and can strike again.

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Hello Mr. President!!

I would also say, to the people who are sending nasty PMs, that instead of sending that note, report the comment you found offensive. If team investigates it or others are offended it will be taken down. If it isn't offensive enough to be taken down, maybe you just need to simmer down.

This is just the internet after all. Is that comment on a public thread really worth starting a PM war with a stranger? Seems kind of silly, doesn't it?

[This is just the internet after all. Is that comment on a public thread really worth starting a PM war with a stranger? Seems kind of silly, doesn't it?]

Exactly!

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Hello Mr. President!!

"Jude -- this isn't an response to receiving them -- I can totally handle myself - but I just rather not receive emailed from people I don't like -- I think thats a right."

I know, Dream. I understand what you mean, and like I said, I know it must suck. I guess I just kind of feel like, it's the Internet and if I'm a member of a website where I state my opinions, that might happen--it's just the nature of the Internet.

Well, don't listen to me. Who knows, maybe Team has gotten a lot of complaints and will do something about it!

It's just all so

Ok -- i give up -- but is there is anyone who thinks that this is a good idea - please sign the petition -- thanks

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Hello Mr. President!!

Team has always emphasised that she's willing and able to deal with these problems - it's her job Getting the problems worked out requires patience on her part and ours. I've been there and when you're in the thick of things it's natural to want an instant solution. She can't help if she's not aware of the problem. Generally it seems that the best solution is delete and ignore - most weirdo users (ie - men trolling for a good time) or people who are dangling for a fight, go away if ignored, but we often forget the important part of the equation is to report to Team. If you've been on the site long enough, it's normal to experience rough patches with other users.....cough...cough....ahem..... Angelina threads come to mind Sometimes the delete and ignore doesn't always work with them and it's especially important to get Team involved.

I don't think the blocking feature is the answer - that's just my 2 cents but I also know that Team wants us to voice features we would like to see on Sugar so carry on

"I have gotten PMs from random weirdos who think Sugar is a dating site. Now THAT bothers me. If I wanted that crap, I'd just make a MySpace page."
This is especially interesting since it's a predominantly female site. Me-ow!

" And I seriously doubt that you, team, goes back through the comments to actually look for the root of where the trouble started and actually punish them"

Dream- if you're still talking about OUR PM conversation, I did report the ENTIRE PM message, which included all of my messages to you. MY messages were not offensive, attacking, or inflammatory. YOU told me to kill myself, which is totally out of line and hurtful.
All I want is for us to reach a mutual understanding so we don't keep having unpleasant encounters in the forums. How does that sound?

I posted all the emails privately, including my responses -- and well people thought other wise.

You contact me FIRST!

Then I TOLD YOU -- that I wish to not speak with you -- and you persisted. Then I told you to go take a flying leap.

But had I there been a block feature I would have NEVER received any contact from you.

And I had reported an email from you prior and you obviously got a slap on the wrist -- and you came back. This is what I'm trying to control -- who I choose to speak to privately.

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Hello Mr. President!!